COSCO is the recipient of the 2014 Carrier of the Year Award and the 2014 Operational Excellence Award from The Scoular Company. This marks the very first time that one ocean carrier has received both awards during the same year. COSCO and The Scoular Company have been partners for over 10 years.
The Carrier of the Year Award awards the top performer among six categories: Volume, Consignee Satisfaction, Lane & Commodity Diversity, Sales Force Engagement, Strategic Innovation & Capacity Loyalty, and Connectivity. Among all other carriers, COSCO ranked number one in Volume, Consignee Satisfaction, and Strategic Innovation & Capacity Loyalty and number two in Lane & Commodity Diversity and Sales Force Engagement.
The Operational Excellence Award awards the top performer among five categories: Documentation, Customer Service Responsiveness, Effective & Efficient E-Commerce Tools, Splits & Rolls, and Invoice Accuracy – all of which COSCO ranked number one.